"Express Service at Minor Injury"

This morning went in to minor injuries at the Herts and Essex, Bishop's Stortford, expecting to spend a long time. signed in to reception at minor injuries desk (took 2 minutes). I was see my a nurse who examined me thoroughly (took 10-15 minutes). Sent me for an x-ray waited 10minutes and the x-ray took a further 10-15 minutes. and then back to the nurse to get the x-ray examined. by the time I walked back to the nurse possible 5 minutes later, a consultant had already looked at x-ray...I could not believe how swiftly the staff & the IT system worked to process me between each units. What an amazing service. Thank you.