"Waited 6 months for an MRI for it to be..."

About: St Mary's Hospital (HQ) / Neurology St Mary's Hospital (HQ) Neurology W2 1NY

Posted via nhs.uk 5 years ago

Waited 6 months to get an MRI scan as have been suffering with migraines that make me want to kill myself. Turn up today only to be told that the receptionist put the wrong date in and I have to start all over again. I’ll probably be dead by then. The staff didn’t seem to care not one bit and said there’s nothing they can do. Absolute disgrace. Disgrace. Disgrace.

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St Mary's Hospital (HQ)

Submitted on 09/08/2019 at 16:50

Published on nhs.uk at 17:06

Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise your experience in Neurology service in St Marys Hospital.
We would really like to speak to you and be able to look into this further.
In the meantime I have forwarded your posting to the service managers for Neurology.
Patient Advice and Liaison Service (PALS) would like to encourage you to contact PALS on either 0203 312 7777 or email pals: imperial.pals@nhs.net

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