"I felt very well looked after"

Just a note to thank everyone at the Endoscopy Department at Glasgow Royal Infirmary. I had a colonoscopy recently and found it a very difficult experience made easier by the fab staff.

The nurses in the room were amazing and helped me through the procedure with their chat, jokes, stories and good humour. They were professional yet very friendly which I appreciated a great deal. The doctors were great as well and being reassured that "nothing bad was happening" really helped. The staff in reception and recovery were fab and made me feel at ease.

I felt very well looked after and safe in their hands.

The only downside of the experience was the heat in the department. I am unsure of the temperature in the waiting room but in the theatre room, it was over 28deg C which is a bit much for patients and staff! Other than that, the whole experience couldn't have been better. Thanks again to all the endoscopy staff in the department, much appreciated.