Care Opinion

Screening

Posted By Maisie19

"Screening"

About: NHS Lothian / South East Scotland Breast Screening Centre

(as the patient),

For various reasons ( I changed job, went on long holiday, forgot, was just busy with things) I didn’t attend my breast screening appointment nor did I return the bowel screening kit.   So having a free morning I e-mailed both screening services and by lunchtime I had an appointment for my mammogram and a new bowel screening kit sent out.... Impressive or what!

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Responses

Response from Lynsey Robertson, Team Manager - Complaints & Feedback, Patient Experience Team, NHS Lothian 5 years ago
Lynsey Robertson
Team Manager - Complaints & Feedback, Patient Experience Team,
NHS Lothian

Submitted on 30/08/2019 at 12:33
Published on Care Opinion at 12:33

Dear maisie19,

Thank you for taking the time to provide this lovely feedback,

I am very glad that you have had positive experiences with both screening services. Both of these services are provide by NHS Scotland and I will make sure that your kind words are shared with the staff who I am sure will appreciate them.

Kind regards,

Lynsey

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