Care Opinion

Hip replacement number 1

Posted By mumoftwoboys

"Hip replacement number 1"

About: Royal Alexandra Hospital / Trauma & orthopaedics (wards 21-23)

(as a service user),

I was admitted to Ward 21 of the RAH for elective hip replacement. Every single member of staff I encountered was just so helpful and patient. The ward was extremely busy, with some ill, confused, patients, yet the nursing staff still took time to listen to each individual without feeling like they were rushing you. There’s not one member of staff, from domestic to physiotherapists, that I could fault. A credit to the NHS.

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Responses

Response from Heather Lapsley, Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector, NHS Greater Glasgow and Clyde 5 years ago
Heather Lapsley
Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector,
NHS Greater Glasgow and Clyde

Submitted on 29/08/2019 at 13:54
Published on Care Opinion at 13:54

picture of Heather Lapsley

Dear mumoftwoboys,

Thank you for taking the time to post such kind words regarding your stay in Ward 21 of the Royal Alexandra Hospital. This is the level of service the team strive to achieve and they will be very pleased to hear of your praise.

I hope you are recovering well from your hip surgery.

Kind Regards

Heather

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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