"My anxiety"

About: Hounslow Talking Therapies

(as a service user),

I have self-referred myself for anxiety, and got my assessment I think within a couple of days. I did wait a couple good months before I got my first session booked in (I think I self referred in May and had first session in October). However, the whole experience and the help I received was worth every single minute of waiting! Thankfully the Therapist with whom I had the assessment ended up being my therapist and I was super glad as I really connected with her. Shivani is really approachable, adaptable and empathetic, which is what I was looking for! We quickly clicked, and I felt sooo comfortable with her that I could open up even my most vulnerable side. She explained each step of the journey, each method and how it can benefit me. She also challenged me, for which I admire and thank her for as it’s the only way to grow and learn! Finally, she was herself through-out our engagements which made me feel very comfortable. I will really miss my weekly sessions with her!

The methods and process that she took me through was super clear and very beneficial. I found myself improving each week, and learning more about my unhealthy behaviours. I can truly say that I am a new woman! I feel so much better and comfortable with uncertainty. I also feel like I have plenty of tools that I can use in case I relapse.

Thank you so so much!

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Responses

Response from Sara Kerry, Patient Experience Coordinator, Central Governance Team, West London NHS Trust 4 years ago
Sara Kerry
Patient Experience Coordinator, Central Governance Team,
West London NHS Trust
Submitted on 28/04/2020 at 11:31
Published on Care Opinion at 11:31


Dear Recovered101,

Thank you for your positive feedback. I am pleased to read that you had a beneficial experience with a therapist in the Hounslow IAPT team.

I will ensure that you feedback is shared with the Hounslow IAPT team.

Best wishes

Paul Gibbs

Patient Experience Lead

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