Choose and book is a lottery, we do not know which consultant we are to see and are only presented with a 'choice' of dates/times for one week. No option to choose a later week unless I suspect we leave the choosing for a few weeks.
At QMC times for outpatient departments are still too long, I have to wait 7 weeks for an ENT appointment - it had better be a good experience when I get there for all this waiting time! Information re appointments is lacking and I still after 3 weeks from 'choice' have not received a confirmation letter or anything from QMC. I know or think I know I have a appointment on such a date and time but confirmation is important to us. Do not blame the GPs for their clinical notes they are quick, the hold up seems to be at QMC.
"choose and book QMC"
About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Ear, Nose and Throat Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Ear, Nose and Throat NG7 2UH
Posted by Freddie (as ),
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