Care Opinion

First class team

Posted By requirementcb76

"First class team"

About: Mansfield & Ashfield Nottinghamshire Healthcare NHS Foundation Trust

(as a service user),

The team have all been fantastic, first class.

They couldn't do enough for me - I'm not the easiest person to sit and talk to but everyone has done. They all deserve a pay rise!

Kelvin was my favourite, he know exactly how to talk to me. I don't want different people coming. I would like to keep you all!

You even left when I got fed up and wasn't feeling like chatting.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 4 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

My role at Notts Healthcare is about working together with service users, carers, volunteers and staff to listen to your stories and feedback about care experiences. It's important to find out what we do well and also how you think our Trust can improve. This means our teams become more aware of how they are doing and together we can make improvements where possible. We really do want to hear from you and we reply to every story.

Submitted on 19/06/2020 at 11:11
Published on Care Opinion at 11:11

picture of Jane Danforth

Dear requirementcb76

Firstly, sorry for the delay in responding to your lovely feedback. It was so good to hear that the team were 'first class'!. I will let the team know about your story and that you think they deserve a pay rise!

I will pass on your comments to Kelvin who will be pleased to hear he made such a difference.

With kind regards

Jane

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