Care Opinion

First class team

Posted By requirementcb76

"First class team"

About: Mansfield & Ashfield Nottinghamshire Healthcare NHS Foundation Trust

(as a service user),

The team have all been fantastic, first class.

They couldn't do enough for me - I'm not the easiest person to sit and talk to but everyone has done. They all deserve a pay rise!

Kelvin was my favourite, he know exactly how to talk to me. I don't want different people coming. I would like to keep you all!

You even left when I got fed up and wasn't feeling like chatting.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 4 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

My role includes working with service users, carers, volunteers and staff to listen to your stories and feedback about care experiences. Working in partnership with Care Opinion is one way we gather feedback, meaning we find out what we do well and how you think we should improve. We really do want to hear from you and we reply to every story.

Submitted on 19/06/2020 at 11:11
Published on Care Opinion at 11:11

picture of Jane Danforth

Dear requirementcb76

Firstly, sorry for the delay in responding to your lovely feedback. It was so good to hear that the team were 'first class'!. I will let the team know about your story and that you think they deserve a pay rise!

I will pass on your comments to Kelvin who will be pleased to hear he made such a difference.

With kind regards

Jane

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