Care Opinion

Early pregnancy unit and ward 210

Posted By Edinburgh85

"Early pregnancy unit and ward 210"

About: Royal Infirmary of Edinburgh at Little France / Gynaecology Royal Infirmary of Edinburgh at Little France / Maternity care Royal Infirmary of Edinburgh at Little France / Reproductive Health (Simpson Centre)

(as the patient),

Earlier this year I sadly experienced a miscarriage at 9. 5 weeks pregnant. I cannot thank all the staff at the early pregnancy unit of Edinburgh Royal Infirmary enough for their wonderful care. Even in the middle of a pandemic I was treated with care, compassion and empathy. I was given time and careful explanations about what was to happen next. When it came time for my inpatient treatment I was admitted as a day case to ward 210 RIE. The care I experienced there was also excellent. The nurses were kind and responsive to all my needs. I feel lucky in NHS Lothian that woman experiencing miscarriage are treated with such kindness and care during such a horrendous time.

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Responses

Response from Ann Thomson, Team Leader - Patient Experience, Patient Experience Team, NHS Lothian 4 years ago
Ann Thomson
Team Leader - Patient Experience, Patient Experience Team,
NHS Lothian

Submitted on 17/08/2020 at 17:46
Published on Care Opinion on 18/08/2020 at 10:39

Dear Edinburgh85,

Thank you so much for sharing your story with us via Care Opinion. I was so sorry to learn of your very sad experience and I wanted to thank you for sharing your feedback at such a difficult time for you.

Staff in the early pregnancy unit and ward 210 at the Royal Infirmary of Edinburgh will be delighted to hear of your very kind words following such an awful time for you and I would like to thank you again for sharing your experiences.

Warm wishes,

Ann

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Response from Katy Ruggeri, Associate Director of Midwifery, NHS Lothian 4 years ago
Katy Ruggeri
Associate Director of Midwifery,
NHS Lothian

Submitted on 19/08/2020 at 08:39
Published on Care Opinion at 10:59

Dear Edinburgh85,

Thank you very much for taking the time to write and to share your experience. I am sorry to hear about your loss and really appreciate you taking the time to write and share your experience.

I will personally ensure that your feedback is shared with the staff in the Early and the staff on Ward 210.

Kind Regards

Katy Ruggeri

Acting Chief Midwife

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