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"Dermatology day case procedure"

About: Royal Cornwall Hospital (Treliske) / Dermatology Three Spires Medical Practice

(as the patient),

As a (now retired) Professor of Medical Education I have had a lot of experience working with doctors, nurses and other healthcare practitioners helping them to communicate well with patients and in team settings.

Today I had an excision procedure carried out by Dr Bailey assisted by two nurses - Sammy and Bonnie - at the Cornwall Skin Clinic, Three Spires Medical Practice, Truro (Cornwall). The care I was given was exceptional, professional and deeply attentive. There is nothing I could teach these three about good humoured, attentive care. This was a model of patient-centred practice. Deeply skilled and flawless healthcare - could not have asked for more.

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Responses

Response from Terrie Harris, Staff Nurse, Dermatology, Royal Cornwall Hospitals NHS Trust 4 years ago
Terrie Harris
Staff Nurse, Dermatology,
Royal Cornwall Hospitals NHS Trust
Submitted on 24/11/2020 at 11:30
Published on Care Opinion at 11:59


Hello Poldown,

Thank you for your comments regarding the care and Treatment you recieved from our staff at Three spires Medical Practice.

We always like to ensure our patient feel as relaxed and looked after as possible as having treatment no matter how big or small can be very stressful.

I will ensure Three spires medical Practice and especially the staff mentioned are made aware of your kind comments. I know they will appreciate it.

Keep safe and well

Terrie

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