"Out Patient Sigmoidoscopy"

About: Victoria Hospital / Colorectal Unit

(as the patient),

I had an early morning appointment at the Victoria Hospital Kirkcaldy on Sunday for a sigmoidoscopy procedure.

Obviously the nature of this examination is anxiety provoking, but I  just wanted to thank all the staff, including the Consultant Mr Amin, for their friendly, efficient and professional manner. I was taken promptly and the process was clearly outlined and time allowed for any questions. The  procedure itself was completed efficiently and I was made to feel as relaxed as possible. All staff I encountered were excellent and, particularly given this very difficult time, I wish to record my heartfelt thanks to them.  

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Responses

Response from Gillian Ogden, Head of Nursing, Planned Care, NHS Fife 3 years ago
Gillian Ogden
Head of Nursing, Planned Care,
NHS Fife
Submitted on 07/12/2020 at 09:19
Published on Care Opinion at 09:19


picture of Gillian Ogden

Dear pyxiseb96

Thank you for telling us about your experience on Care Opinion.

Coming to hospital for a procedure can be daunting so it was good to read that our staff were friendly, professional and able to help you relax.

I will share your post with Mr Amin and the endoscopy staff. Your kind comments will surely brighten up their Monday.

I hope that you have recovered well

Kind regards

Gill

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by pyxiseb96 (the patient)

Hi Gill,

Yes, I am fine thank you.

I am happy to pass on my thanks as all the staff involved thoroughly deserve them.

I hope you all have a good day and best wishes for Christmas.

Kind regards,

Pyxiseb96

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