Care Opinion

A positive experience on Ward 24

Posted By couragefn43

"A positive experience on Ward 24"

About: Altnagelvin Area Hospital / General and specialist medicine

(as a service user),

→ Staff are well trained. 

→ Attentive to my needs.

→ Staff can be very busy at times

→ Overall a positive experience and I get on well with the staff.

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Responses

Response from Breidge McGavigan, Ward Manager, Acute Medical Unit (AMU) Unscheduled/ Emergency Care, WHSCT 3 years ago
Breidge McGavigan
Ward Manager, Acute Medical Unit (AMU) Unscheduled/ Emergency Care,
WHSCT

Submitted on 22/12/2020 at 14:40
Published on Care Opinion at 14:50

Dear couragefn43,

Many thanks for taking the time to write feedback on care opinion regarding your stay in ward 24. I will share your feedback with the team - this will help team morale in these difficult times.

As the ward sister, it is great to hear positive experiences from patients regarding their care.

I am delighted that you felt that staff were 'well trained' and that you 'got on well with the staff.'

I acknowledge that staff within the unit are very busy attending to patients care however they were still able to meet your needs.

I hope you are recovering well.

With kind regards

Breidge

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