Care Opinion

Helpful receptionist

Posted By Stary

"Helpful receptionist"

About: The Practice Albert Road

(as the patient),

The reception staff are always helpful when you’re face to face with them. I have found them really helpful and they have always put a smile on my face. However, the clinicians can cause confusion when booking you in for face to face. They tend to forget to tell you which site you need to go to. Which is highly annoying.

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Responses

Response from The Practice Albert Road 3 years ago
The Practice Albert Road

Submitted on 22/05/2021 at 23:37
Published on nhs.uk on 23/05/2021 at 19:18

Dear Stary,

Thank you for writting your feed back, we appreciate your feedback. Your feedback will be discussed in our next week clinical meeting. We strive to meet our patients need and care.

Kind regards

Albert Road Surgery

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