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"Fern Ward"

I was suffering from a psychotic episode resulting in the attempt to take my life. I was taken to Fern Ward. My stay there was a week. I have never suffered from mental health issues before, or been taken to such a place. A lot of what I experienced would not be fair to impart on this medium, as I was suffering psychosis and my view of some incidents impaired by this. It seemed a shame that the facilities there and the quality of comfort not great. It was somewhat prison like in its patient rooms. I suffer with my back and could not sleep at all, the mattress made of rubber and the bed base a wooden plinth, made for very uncomfortable rest, and being a woman in a certain age criteria, caused me to sweat profusely without adequate ventilation. There was a huge tv and dvd selection under lock and key which was never facilitated to anyone. Movie afternoon would have been a great idea. More arts and crafts, puzzles etc? Not an awful lot to do except stare out to an enclosed garden that we weren’t allowed to use. Being sectioned I wasn’t allowed out, only if I smoked? So a bit of fresh air in the garden may have been helpful. Days in confinement can be long, with no means to get out. The last day I was there, a goody trolley came round where you could purchase treats. One day a week, not helpful. All in all the staff were amazing, I was a senior manager for a blue chip company in London, and understand responsibility, and trying to be all things to a variety of situations. Just a little more attention to detail, and remember that we are just ordinary people that have come across a problem in life and need guidance and help. Not to be treated as one but as individuals with separate needs.

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Response from St Martins Hospital 3 years ago
St Martins Hospital
Submitted on 27/05/2021 at 08:22
Published on nhs.uk at 16:11


Thank you for your review. Your feedback is really valuable for service improvement. Please get in touch with Beverley Richardson, Patient Advice and Liaison Service (PALS) manager on 01227 812043 as it would be good for us to hear from you about what we can do better when caring for our patients on Fern ward.

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