Care Opinion

Great job in GRI A&E

Posted By Zoey...

"Great job in GRI A&E"

About: Glasgow Royal Infirmary / Accident & Emergency Glasgow Royal Infirmary / Cardiology (Wards 19, 24, 43a, 43b & 44a)

(as a relative),

My Grandad went to the GRI A& E and was having tests done to check his heart. He says every member of staff he encountered was so lovely and kind to him when he was very anxious about being in hospital and not having his family with him. Great job to everyone there! Thank you from my grandad, family and me.  

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 30/06/2021 at 14:25
Published on Care Opinion at 14:25

picture of Nicole McInally

Dear Zoey

Thank you for getting in touch.

I can appreciate that your Grandad was anxious when attending A&E so it’s great to read that every member of staff that your Grandad encountered were lovely and kind. I hope this helped to reassure him and made his visit a bit easier.

I will ensure your kind words are shared with the Team.

Please pass on my best wishes to your Grandad.

Take Care

Nicole

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