"Rude staff"

About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham Birmingham B15 2WB

Posted via nhs.uk 3 years ago

I went in to the A&E regarding severe abdominal pains, the nurses at the hospital were extremely rude and completely apathetic... It may not be a serious problem compared to others but there is no need to be rude to patients and tell them that their problem isn’t a big deal, you don’t know what someone could be going through so a little empathy would be nice to see from the nurses at the hospital.

More about:

abdominal

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Queen Elizabeth Hospital Birmingham

Submitted on 27/07/2021 at 16:10

Published on nhs.uk at 19:14

Thank you for taking the time to provide feedback about your experience at the Queen Elizabeth Hospital Birmingham. We are sorry to hear that you did not have a positive experience in our Emergency Department, and that nursing staff did not appear empathetic to your situation. We are keen to listen to your concerns in more detail to understand more about what happened. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. PALS are here to help and can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern.
Best Wishes
Nicky Beecher
Patient Experience Manager

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Queen Elizabeth Hospital Birmingham

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Rude staff

"Rude staff"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k