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Care & a sense of humour

Posted By Tabatha1

"Care & a sense of humour"

About: North Devon District Hospital / Urology

(as the patient),

I saw Urology Clinical Nurse Specialist Catherine at NDDH at the end of September 2021 to discuss the treatment for my cancer diagnosis on my prostate cancer.

She made me feel comfortable and reassured and is an excellent clinician.

I would like to express my appreciation  for the discussions we had and how she handled a difficult meeting for me with care and a sense of humour.

She is truly an excellent nurse and I would like to thank her for everything she explained to me.

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Responses

Response from Paula Howells, Senior Medical Secretary (Northern Services), Urology Team (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 years ago
Paula Howells
Senior Medical Secretary (Northern Services), Urology Team (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I have worked in the NHS for over 35 years as a senior Medical Secretary in various specialties. I currently work in the Urology Department providing PA services to the clinical team.

Submitted on 04/10/2021 at 14:09
Published on Care Opinion at 14:09

picture of Paula Howells

Dear Tabatha1

Thank you so much for leaving such lovely feedback for Cath, our Urology Nurse Specialist. I will be sure to pass it onto her. I am sorry to hear that you have been diagnosed with prostate cancer but I am pleased that you felt the diagnosis and treatment was conveyed to you with care and sensitivity and that you felt reassured by your conversation with Cath. I wish you well for your ongoing treatment and care of your prostate cancer. Should you have any ongoing concerns regarding your condition or treatment plan, please do not hesitate to contact our Urology Nurses on their direct line - 01271 311881.

Many thanks again for your feedback.

Kind regards

Paula

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