Care Opinion

Staff would do anything to make you happy

Posted By elephantej86

"Staff would do anything to make you happy"

About: Slieve Roe House

(as a service user),

The staff is amazing in Slieve Roe. We are all treated the same and looked after really well. The food is amazing and my bedroom is always lovely and clean. I love the staff here as they always do my hair and nails. I have made lots of friends in Slieve Roe and enjoy the fun and games. The staff would do anything to make you happy and I enjoy having chats with them. When I miss my friends the staff let them know and arrange visits for me, this means the world to me.

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Responses

Response from Hylda Patterson, Residential Care - Manager, Slieve Roe House, Adult Community Services Directorate, Southern Health and Social Care Trust 2 years ago
Hylda Patterson
Residential Care - Manager, Slieve Roe House, Adult Community Services Directorate,
Southern Health and Social Care Trust

Submitted on 27/10/2021 at 15:43
Published on Care Opinion on 28/10/2021 at 12:37

Thank you for your lovely review. I am so pleased the staff look after you well. Thanks

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Response from Tierna Armstrong, Head of Day & Residential Care, Adult Community Services, Southern Health and Social Care Trust 2 years ago
Tierna Armstrong
Head of Day & Residential Care, Adult Community Services,
Southern Health and Social Care Trust

Submitted on 27/10/2021 at 23:29
Published on Care Opinion on 28/10/2021 at 12:40

picture of Tierna Armstrong

Thank you for taking the time to tell us about your experience in Slieve Roe. It is good to hear how the care team are supporting your health and well being needs during your stay with us. We understand that it is very important to maintain contact with relatives and friends and visiting is a central part of this. I am pleased to see that you are being supported to meet with your nominated visitors. Thank you for sharing how much you enjoy meeting up with your friends its is important for us to know that this this means a lot to you.

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