"Attentive to my needs"

Presented at local pharmacy with severe abdominal pain, staff contacted my GP and they suggested I attend the Emergency Department at Crosshouse. The pharmacy assistant went above and beyond her role and took me to the hospital in her car.  She then arranged for staff to transfer me from the car to the department.  

Following initial assessments and a CT scan I was diagnosed with kidney stones.  Pain management took a while but all staff were very accommodating and attentive to my needs before discharging me to manage the pain at home.  Special mentions to Caroline and Dave for their incredible caring qualities and leadership skills.  Thank you again to all the Emergency Department staff, very grateful.