"Endoscopy GRI"

My Grandad has asked me to pass a thank you onto the staff working at the endoscopy unit at the Glasgow Royal. He had to get 2 scopes done that day and says every staff member he came across was so kind and helpful to him, at a stressful appointment. He says even in a stressful time in hospital, the staff would never fail to make a joke and keeping him relaxed. He apologies as he doesn’t remember anyone's names, but he said he got the best cup of Tea after his scope. He says everyone was very informative with what was happening at each point in his treatment and taking the time to explain to him what was happening. 

Thank you again for looking after my family, as a staff nurse myself it’s reassuring to see that other people treat patients like they would their own family. Thank you to a wonderful service for being able to be kind during a stressful time in hospitals all over Scotland.