Care Opinion

Hospital services

Posted By Iceberg51

"Hospital services"

About: Northern Ireland Ambulance Service / Emergency ambulance response The Ulster Hospital / Diabetes Hub The Ulster Hospital / Intensive Care Unit The Ulster Hospital / Max Fax Lab The Ulster Hospital / Radiology

(as a service user),

I took seizures,  leading to cardiac arrest

I have been in hospital from October 2021. I want to extend my deep gratitude and feedback to the staff. From a place of a 10% chance of survival, to now discussing a discharge plan, I can honestly say that the care,  devotion and professional attitude from all the teams, ambulance, paramedic, icu, max fac, ct, mri, xray, ot, s&l, dietitian, nurses, doctors, surgeons, consultants amd support staff has been second to none, unending in their care and making it possible for me to be here. Thank you!

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 30/01/2022 at 14:50
Published on Care Opinion at 14:50

picture of Conor Campbell

Hi Iceberg51

Thank you for sharing your story.

It is so great to hear how so many partners have worked together to support your safe recovery.

Our staff across these teams will really appreciate your kind words.

I wish you well with your onward recovery journey and hope that you keep safe and well.

Best wishes

Conor

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Response from Katharine Dane, Assistant Director of Surgery, Surgery - Operational Support, South Eastern Health & Social Care Trust 2 years ago
Katharine Dane
Assistant Director of Surgery, Surgery - Operational Support,
South Eastern Health & Social Care Trust

Submitted on 31/01/2022 at 10:03
Published on Care Opinion at 10:03

Hi Iceberg51,

Thank you for taking the time to post your kind words. Team work at it's best. Your post will be shared across all our areas. I know it will be very much appreciated.

I wish you well in your ongoing recovery.

Best regards

Katharine

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Response from Care Opinion Facilitator, Quality, Safety & Improvement, Northern Ireland Ambulance Service 2 years ago
Care Opinion Facilitator
Quality, Safety & Improvement,
Northern Ireland Ambulance Service

Submitted on 02/02/2022 at 19:32
Published on Care Opinion at 19:32

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Dear Iceberg51

Thank you for taking the time out of your recovery to thank all the staff involved in your uplifting experience. Your story is a tremendous example of how all the medical teams work together towards the ultimate goal........that of life!

I know the staff involved with your miraculous recovery would love to hear your lovely compliments however I would need a few extra details to identify and locate them. If you would like me to pursue this, please contact me at amanda.sweetlove@nias.hscni.net

I would like to wish you the best of luck for your discharge, future stability of your medical issues and continued good health. Take care of yourself and stay safe.

Kind regards

Amanda

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Update posted by Iceberg51 (a service user)

Hi Amanda. I was admitted to the Ulster Hospital ICU, In pretty bad shape, I was flown to the SOUTH West ICU Also.

I don't want to leave any one out by naming, as I have met so many nurses etc. I don't want to leave anyone out, but I was in ICU, Then moved up to ward 5A in the Ulster. Where I an currently.

My gratitude is to the many great, caring and altruistic staff in these areas...

I Hope this helps ☺️

Response from Care Opinion Facilitator, Quality, Safety & Improvement, Northern Ireland Ambulance Service 2 years ago
Care Opinion Facilitator
Quality, Safety & Improvement,
Northern Ireland Ambulance Service

Submitted on 03/02/2022 at 21:27
Published on Care Opinion at 21:27

picture of Care Opinion Facilitator

Dear Iceberg51

I totally understand.

Take care

Amanda

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