Care Opinion

Delayed surgery

Posted By Mariaa

"Delayed surgery"

About: Gilbert Bain Hospital

(as a relative),

My husband went for a check at the hospital,  Two years ago he was there with the same problem.   The doctor asked him why he refused the surgery last time,  but the doctor at first appointment hadn't said anything about surgery.

We don't know why the doctor at the first appointment two years ago recorded that my husband didn't want the surgery.   My husband does want to go ahead with it,  but the surgery will now be more difficult then it would have been 2 years ago.  We knew that only surgery could fix the issue, but we trusted the first doctor.

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Responses

Response from Carolyn Hand, Corporate Services Manager/Complaints Officer, Chief Executive's Department, NHS Shetland 2 years ago
Carolyn Hand
Corporate Services Manager/Complaints Officer, Chief Executive's Department,
NHS Shetland

Submitted on 03/02/2022 at 14:44
Published on Care Opinion at 14:44

Dear Mariaa

I am very sorry to read about this situation. Can I please ask that you contact us at shet.feedbackandcomplaints@nhs.scot so that we can look into this matter for you both in liaison with the department involved. If you would prefer to speak you can contact us through 01595 743060.

Thank you

Carolyn

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