"Fantastic treatment"

About: Daisy Hill Hospital / Emergency Department Daisy Hill Hospital Emergency Department BT35 8DR

Posted by Uhu123 (as a service user), 3 years ago

I got superglue in my eye, it was glued shut and very sore. The receptionist in DHH ED was very efficient and Lauren the nurse came immediately she kindly reassured and guided me into a treatment room. Annel the consultant couldn't have been nicer. He gently removed the superglue and irrigated my eye, examined it for abrasions and gave me antibiotic cream. Everything was completed quickly, efficiently with compassion and some humour. I am very grateful for the fantastic treatment I received tonight.

More about:

Do you have a similar story to tell?

Responses

Christine Armstrong

Care Opinion Facilitator, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,

Southern Health and Social Care Trust

Submitted on 18/02/2022 at 13:00

Published on Care Opinion at 13:00

Dear Uhu123 - thank you for telling us about your experience and apologies for the delay in responding. I am sorry to read of this unfortunate incident which resulted in you having to attend ED. It is great to read that you found the treatment to be fantastic and that the care was delivered efficiently and with compassion.
Our staff will be delighted to read your lovely comments.
Hoping that you have recovered
Best wishes
Christine Armstrong
Care Opinion Facilitator
SHSCT

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Christine Armstrong

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Fantastic treatment

"Fantastic treatment"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k