"Whole experience was wonderful"

I recently attended the Golden Jubilee for an MRI scan of my lower spine. The staff at the hospital were all absolutely brilliant. The receptionist at the desk was so friendly and welcoming and looked through the questionnaire/covid questions and got me checked in quickly and efficiently. The HCSW who looked after me before my scan made sure I was comfortable and had everything I needed.

When she couldn’t get my cannula in after one try she brought in the radiologist who got it in first time. I really appreciated this as it only took two attempts and due to my rubbish veins it’s normally a lot more. Once I was in the scanning room the two radiologists made me feel so comfortable and relaxed before my scan. During my scan they put music on and checked up on me at various points throughout to make sure I was okay. Afterwards the same HCSW made sure I was okay as I was a little bit dizzy after the scan. My overall experience was so lovely and I can’t thank the staff enough for how caring, kind and helpful they were. They made the whole experience absolutely wonderful.