"Recent care via NHS"

About: Golden Jubilee National Hospital / General Surgery Golden Jubilee National Hospital General Surgery G81 4HX University Hospital Monklands / Medical Oncology (Ward 16) University Hospital Monklands Medical Oncology (Ward 16) ML6 0JS University Hospital Wishaw / Emergency Department University Hospital Wishaw Emergency Department ML2 0DP

Posted by NHSthanks (as the patient), 2 years ago

FEEDBACK TO NHS Scotland
After over eighty years of being “Hospital Free” I have, in the last 6 months, required the care and attention provided by three Hospitals -- Wishaw University, Monklands General and the Golden Jubilee Hospitals.
In October 2021, this related to the diagnosis and surgical treatment of colorectal cancer and three major hernias in Wishaw University and Golden Jubilee Hospitals. Follow up Oncology care is being provided at Monklands General Hospital.
In January 2022 I was admitted into Emergency Care at Wishaw U H after suffering severe chest pains, and was monitored and cared for over a period of five days.
May I publicly record the fact that at EVERY level, the service provided by NHS Scotland has been excellent. My family and I will be eternally grateful to all specialists and support staff involved in my care and recovery. To experience first-hand the care, dedication and professionalism displayed under current Covid and staffing pressures has been an emotional and humbling experience.
SPECIAL THANKS TO :- ( I have given dates to provide focus on particular departments and people)
Wishaw University Hospital: October – November 2021
Colon Cancer and Hernias
Mr Komolafe and his diagnostic support staff.
Every one involved in pre and post surgical care.
--------------------------------------------------------
Chest Pain/Angina
(January 2022 )
Ambulance, Paramedic, A&E and Medical Assessment Unit Staff
Dr Graeme Tait and his support Staff.
Golden Jubilee Hospital (In support of Wishaw U H- Colorectal Surgery):
(October 2021 )
Mr Komolafe and his surgical support staff.
All staff in HDU and Ward 4 East
Monklands General Hospital: Dr McKillop and all Oncology support staff.
Cancer Treatment Helpline January 2022.

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Responses

Jean MacDonald

Quality Improvement Co-ordinator,

NHS Lanarkshire

Submitted on 18/02/2022 at 15:26

Published on Care Opinion at 15:26

Good afternoon NHSthanks
Thank you for taking the time to recognise the professionalism and dedication of my colleagues working across multiple sites of the NHS.
I am delighted that your care and experience was so positive. The staff work extremely hard to provide patients with the highest standard of care possible and it will be my pleasure to ensure that your comments as passed on to the team.
Thank you again for taking the time to post your experiences.
I wish you well for the future.
Kind regards
Jean

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Andrea Heatley

Risk and Feedback Facilitator, Clinical Governance,

NHS Golden Jubilee

Submitted on 02/03/2022 at 14:49

Published on Care Opinion on 03/03/2022 at 09:43

Good afternoon NHSthanks,
Thank you so much for taking the time to acknowledge the dedication and professionalism of our NHS colleagues across the different NHS locations.
It is an absolute pleasure to pass on your comments to the team and I am ecstatic that the care you received was of the highest standard. Our staff are very hard working and committed to providing excellent patient care and I am sure they will be delighted that you have had a positive experience.
Thank you again for taking the time to post your lovely comments, it is very much appreciated.
I wish you all the best for the future.
Kind regards
Andrea

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Update posted by NHSthanks (the patient) 2 years ago

Andrea,. Thank you for your feedback. My NHS Care is ongoing and there may be uncertsin times ahead but I have complete faith in the system and in those who will look after me. Thank you again

Lynn Mack

Cancer & Haematology Service Manager,

NHS Lanarkshire

Submitted on 03/03/2022 at 20:39

Published on Care Opinion at 20:39

Dear NHSthanks
It was with great please to read such a positive and complimentary posting on your experience along with the acknowledgment of the dedication and professionalism of all the staff.
It will be my pleasure to share this with the key staff and our colleagues at the Cancer Treatment Helpline in NHS24.
Thank you once again for taking the time to share your experience and give feedback. I wish you the very best on your ongoing treatment, which I know the teams will continue to support you through especially during any uncertain times.
Keep positive in all you do.
Warmest Regards
Lynn

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