"Separate wards needed for those having a termination, or in labour"

About: University Hospital Hairmyres / Early Pregnancy Assessment Service University Hospital Wishaw / Maternity Care (Wards 21-24)

(as a service user),

Last month, my husband and I found out at 12 weeks pregnant that we had a missed miscarriage at 9 weeks.

The staff who we dealt with at Hairmyres EPU were fantastic. They supported us in making the next steps.

So next day we went to Wishaw EPU for the medical management of miscarriage. Again, the staff were amazing, caring and supportive. However, I was in a room with 2 other ladies, curtains drawn for privacy. Curtains don't cancel out noise. The 2 ladies left before me and another younger lady was brought in. She was there to start the process of a termination. Now that is completely her choice and I don't have an opinion on that, but maybe putting her into a different room would've been better.

Anyway, we were sent home for the miscarriage to complete, only to be readmitted that night due to haemorrhaging.

I was placed in labour ward 24 which straight away made me feel uneasy as we walked towards the ward, but having my own private room was comforting.  Again the staff were outstanding, I honestly couldn't have asked for more.  The midwife and doctor put me at ease and I felt safe in their care.

There was a moment when I could hear someone shouting. It took me a minute to realise it was a lady in labour in the room next to me. Another few times throughout the night I heard new born babies cry.

Meanwhile, my husband and I were going through the worst night of our lives, resulting in the doctor having to scrape and pull the "pregnancy tissue" from my uterus to stop me haemorrhaging. With the background noise of newborn babies in the distance.

Again I want to stress how amazing all of the staff were. The morning staff the next day were fantastic too.  But I do feel women who need to be admitted to hospital due to miscarriage should be kept separate to those having terminations or giving birth.

I understand that you need all the specialists and staff in the same ward but maybe a separate section for women having miscarriages, with better sound proofing. Having a miscarriage and haemorrhaging was traumatising enough without feeling someone was playing a sick joke at our expense. 

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Responses

Response from Cheryl Clark, Director of Midwifery, Women's Services, NHS Lanarkshire 2 years ago
We are preparing to make a change
Cheryl Clark
Director of Midwifery, Women's Services,
NHS Lanarkshire
Submitted on 25/03/2022 at 14:15
Published on Care Opinion at 15:13


Dear KG01910,

Many thanks for taking the time to provide feedback. I am so sorry for your loss. I cannot imagine the pain and grief you and your husband are experiencing.

I too share your view that any woman who is going through the ordeal of miscarriage deserve to do so in an environment that facilitates privacy away from clinical areas where women are giving birth.

To provide assurance to you, we aim to have such a facility up and running later in the year. I hate to use COVID as an excuse in delay, however the pandemic has slowed our aim to have a suite up and running where all families who are suffering a loss will be cared for in an area sound proofed and in an environment that is compassionate and sensitive to each of our patients needs. I would be more than happy to talk to you further on these plans.

I recognise this does not help your experience so please do accept my apologies on any added harm this may have caused. I appreciate you providing positive feedback for all staff and will ensure staff receive your lovely words.

Again, many thanks for your feedback. We value all comments to help us improve the service we deliver.

Take care.

Cheryl

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