Care Opinion

Long wait

Posted By magpiedd48

"Long wait"

About: Stepping Hill Hospital / Emergency Department

(as the patient),

I've been sitting in the waiting room and have not even been spoken to for 3 hours.

I'm a teenager and I have school tomorrow.  I am also a young carer which means I have to be up at 5:00am

It is now 11:23pm

I have still not been seen by anyone and am in absolute agony

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust 2 years ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust

Submitted on 31/03/2022 at 10:19
Published on Care Opinion at 10:19

Hello,

Thank you for taking the time to share your experiences with us. I am sorry to see that you had not received any communication or update while you were in the Emergency Department. I have shared your feedback with the team so they can look at how they can learn from your experience.

If you wish to discuss further, you can contact me on Patient.Experience@stockport.nhs.uk

Regards,

Aoife Isherwood.

Patient Experience Facilitator

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