Care Opinion

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An excellent all round service.

Posted By statuspm68

"An excellent all round service."

About: NHS 24 / NHS 24 (111 service)

(as the patient),

I called and Sarah answered within 10 minutes. Sarah was really helpful and supportive listening and offering advice. An excellent all round service. Thanks to the clinician who supported Sarah. 

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Responses

Response from Dawn Orr, Nurse Consultant - Telehealth and Telecare, Nursing and Care, NHS 24 2 years ago
Dawn Orr
Nurse Consultant - Telehealth and Telecare, Nursing and Care,
NHS 24

Submitted on 26/04/2022 at 08:16
Published on Care Opinion at 08:16

picture of Dawn Orr

Dear statuspm68,

Thanks you for your kind words for Sarah and to the clinician who supported her. I would also like to thank you for sharing your experience on care opinion.

If you wish to share some more info with me, then I could identify the staff who managed your call to 111 and share your Care Opinion story with them. We always like to ensure that staff see positive feedback to reinforce for them how valued their care is when people call 111. You can contact me by email at Patient.Experience@nhs24.scot.nhs.uk

I hope that your health has improved.

Thanks

Dawn Orr

Nurse Consultant, Telehealth and Telecare

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