"Great staff, great cooks, great laundry staff"

About: Roddens Residential Home

(as a service user),

Great staff, great cooks, great laundry staff. Night and day staff are great nothing is a bother to them. The girls come in and clean great personalities, it means alot. I've a lovely bright room, the window is opened in the morning. I'm looking out at 'The Flash in the Pan' - I might as well be at the 'Ritz'. I couldn't speak too highly of them. The girl from laundry comes in bright and cheerful and brings me my laundry.

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Responses

Response from Sarah Arthur, Patient Client Experience Facilitator, Patient Experience, Northern Health and Social Care Trust 2 years ago
Sarah Arthur
Patient Client Experience Facilitator, Patient Experience,
Northern Health and Social Care Trust
Submitted on 18/05/2022 at 13:29
Published on Care Opinion at 13:29


picture of Sarah Arthur

Dear Junny96,

My name is Sarah I am the Patient, Client Facilitator in the Northern Trust. Thank you for sharing your experience of care in The Roddens. It's heartwarming to read your experience with staff has been great and you have a nice bright room.

I will ensure the manager and staff receive your lovely feedback.

Best wishes,

Sarah

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