"General Surgery"

About: Victoria Hospital / General Surgery

(as the patient),

I attended for my annual appointment with Mr Robertson this month. As in the past, I brought the said gentleman up to speed regarding the previous 12 months. There had been certain changes which he advised  me on straight away. He then, reassuringly, explained his intended actions in light of any treatment required. Within 4 hours of our meeting, I was contacted by his most efficient team, giving me details of date/time of the proposed surgery. At a time when the NHS is under constant pressure, I commend their unwavering resolve. 

Thank you all for your efforts.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 2 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife
Submitted on 28/05/2022 at 18:31
Published on Care Opinion at 18:31


picture of Arlene Brown

Thanks so much for sharing your positive experience, I am glad it worked well for you. Do you know if it was Dr Andrew Robertson or Dr John Robertson? If I don’t hear back from you I will share it with them both, the wider teams will also be pleased to read this.

Regards Arlene

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by DIT DIT (the patient)

Many thanks for your response Arlene.I can confirm that it was Dr John Robertson. He has been involved in my treatment from the outset. A gentleman of the highest order.

The care and attitude of ALL staff, involved in my treatment has been nothing short of exemplary. Thank you all at this time of unprecedented pressures.

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 2 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife
Submitted on 30/05/2022 at 14:24
Published on Care Opinion at 14:24


picture of Arlene Brown

Thank you for confirming, Mr John Robertson will be pleased regarding your comments.

Regards Arlene

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k