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"My son's transition to adult services"

About: North Lanarkshire Health & Social Care Partnership / Learning Disability Transitions to Adult Services

(as a parent/guardian),

My son is 18 and leaving school at the end of term heading to college in August.

While the support from the social work team has been fantastic and very well coordinated the health side of things has been fairly inconsistent.
Some services want to discharge as soon as the child hits 16 and others keep the child till 18 which makes communication between the various services at best lacking and at times non existent.
Lots of time spent phoning round to sort out things like continence products.
E.g. continence service and health centre staff etc refer back to community children's nurses who have already discharged son and CCN give the number for the Continence Service who won't deal with parents directly but can't say who they will take direction from.
College link sessions having to be cut short due to staff not being trained which would have been an easy fix but son is still on the children's contracted feeding pump and not the adult one yet.
It would be better if all services switched at the same time, 16 or 18, rather than dragging it out, also a lead person to help coordinate all the various disciplines for the family would have been good.
We are currently still under some children's services, some adult services and in limbo/waiting on referrals/appointments for others
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Responses

Response from NHS Lanarkshire 2 years ago
Submitted on 13/06/2022 at 13:26
Published on Care Opinion at 16:24


Many thanks for taking the time to give us this invaluable feedback. It sounds like you have had to work very hard to navigate a complex system of health, social care and education at a time of change for your family.

Your suggestion around consistency of age for decision making shall be fed back to the group working on transitions with hope for improvements in the future. This type of detail is invaluable in helping to improve the journey for others too.

Wishing your family success for the future as you move forward and again thank you for taking the time.

Response from Patricia Kearns, North Lanarkshire Health & Social Care Partnership 2 years ago
Patricia Kearns
North Lanarkshire Health & Social Care Partnership
Submitted on 23/06/2022 at 16:46
Published on Care Opinion at 16:46


Dear Glittery

Thank you for your feedback and taking the time to do this. Your comments are really very much appreciated. We are working very closely with colleagues within NHS Lanarkshire and NLC Education and Families to continually reflect and to improve the support we offer people and their families at this difficult time. Feedback from people going through this process is invaluable in our ongoing development.

Wishing you and your family well for the future.

Best regards

Claire

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