"You're the best"

About: Forth Valley Royal Hospital / Day Surgery Forth Valley Royal Hospital / Gynaecology

(as the patient),

I was in yesterday for surgery under the care of Dr Sewnauth (gynaecology). I was very anxious but from the minute I was welcomed in to the unit to the minute I left the care was fantastic. Every single member of staff was caring and couldn't do enough for you. Reassuring and kind, I couldn't have asked for better care. Nothing was too much trouble for anyone and it made the whole experience much better than I thought it ever could be.  

My surgery went well and Dr Sewnauth is so kind and friendly, took time to explain everything afterwards which made me feel much better. Theatre staff again so nice and helpful, very professional, just amazing. I want to thank everybody I came across from admission to discharge for all their help and care. This whole unit and staff a total credit to FVRH especially during this difficult time when there are a lot of difficulties facing the NHS. I cannot thank everyone enough but you are all the best!

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Responses

Response from Kirsty MacInnes, Service Manager, Obstetrics, Gynaecology & Sexual Health/Senior Midwife, Women, Children's & Sexual Health Directorate, NHS Forth Valley 2 years ago
Kirsty MacInnes
Service Manager, Obstetrics, Gynaecology & Sexual Health/Senior Midwife, Women, Children's & Sexual Health Directorate,
NHS Forth Valley
Submitted on 18/07/2022 at 09:57
Published on Care Opinion at 09:59


Dear Maz01

Thank you for taking the time to post such lovely feedback. I appreciate that coming to hospital can be a daunting time but I am pleased the team made this a positive experience for you, which is heartening to read and makes me very proud to work with such wonderful staff.

I hope you are recovering well after your operation and I will ensure that the staff involved with your care know the difference they have made.

Take care and best wishes,

Kirsty MacInnes

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