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Myocardial Perfusion Scan

Posted By TennisGuy

"Myocardial Perfusion Scan"

About: Royal Cornwall Hospital (Treliske) / Cardiac Investigation Unit

(as the patient),

My appointment was at the beginning of August and, as the explanatory leaflet asked if I suffered from claustrophobia I was nervous and unsure that I could endure the scan as I am a sufferer. I realised that if I backed out the Consultant cardiologist would be justified in washing his hands of me.

The scan team of Joy ,Ashley, Lisa and Peter (I hope I got that right) were understanding and reassuring. During the 2 hours I was in their care they consistently hit the right note by putting me at ease with conversation and quiet banter but always demonstrating absolute professionalism and expertise in all they did.

I have no doubt that like all of the NHS this team was overworked but I never would have guessed it judged by the care and consideration that I received

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Responses

Response from Glenda Shaw, Quality and Service Improvement Lead, Clinical Imaging, Royal Cornwall Hospitals NHS Trust 2 years ago
Glenda Shaw
Quality and Service Improvement Lead, Clinical Imaging,
Royal Cornwall Hospitals NHS Trust

Submitted on 11/08/2022 at 13:01
Published on Care Opinion at 13:01

picture of Glenda Shaw

Dear TennisGuy

Thank you so much for taking the time to feedback the experience of your recent visit to our department. I will be sharing your message directly with the staff members mentioned, they are a fantastic team.

Sending our warmest wishes

Glenda Shaw on behalf of nuclear medicine

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 11/08/2022 at 13:43
Published on Care Opinion at 13:43

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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