"Passionate and professional staff"

About: Central Middlesex Hospital Central Middlesex Hospital London NW10 7NS

Posted by capellard (as a service user), 2 years ago

Every time I visit the Clements clinic, I am impressed by how kind, passionate and professional the staff are. I see a lot of HCPs as I have multiple chronic illnesses, and the staff at Clements are some of the best I've ever met. Today I was seen by nurse practitioner Denise and phlebotomist Tanya. Both were very thorough and professional, while still being incredibly kind, truly listened to my questions and concerns. Please forward my thanks to them.

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London North West University Healthcare NHS Trust

Submitted on 05/09/2022 at 10:28

Published on Care Opinion at 10:28

Dear Capellard,
Thank you for this positive feedback, it is lovely to hear when team members have really helped give fantastic patient experience. I will indeed pass on your kind words to the team.
Kind Regards
Pippa Kashmiry - Patient Experience Lead

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"Passionate and professional staff"

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