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"All the staff were amazing"

About: Queen Elizabeth University Hospital Glasgow / Gynaecology (Ward 49)

(as the patient),

I unfortunately had a miscarriage & was brought into Gynaecology day ward at the QEUH hospital, for medical management of miscarriage. After the procedure, my body retained some of the pregnancy tissues & I started to have a big bleed. This resulted in me being taken to theatre to have the rest surgically removed to stop the bleed.

The 2 staff nurses on shift Julie  & Claire, and also the student Katie, were all absolutely amazing with me. They stayed calm & reassured me consistently. They made what was a very scary experience for myself a little less scary. Dr Powell was also amazing, she has such a warm & pleasant nature. I felt at ease going to theatre with her. All in all, a really horrible experience that was made that little bit more pleasant due their diligence, quick acting & fantastic bedside manner. 

On my return from theatre, I was brought to ward 49, where I stayed overnight. All the staff here from catering assistants all the way through to Dr’s have been extremely pleasant, kind, helpful & nothing has been too much bother. 

Can’t thank the gynaecology staff enough. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 08/09/2022 at 11:32
Published on Care Opinion at 11:32


picture of Nicole McInally

Posted on behalf of Nikki Harvey, Senior Charge Nurse

Dear Kmc91x

I am so sorry to hear of your sad loss.

I am glad that the staff in the Day Unit helped you through this difficult time, especially Julie, Claire, Katie and Dr Powell. I will pass on your lovely feedback to the team and I am sure they will be very grateful.

Thank you for taking the time to share your story - we really do appreciate it.

Take Care

Nikki

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