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Spent a lovely night in Minor Injuries

Story from nhs.uk

"Spent a lovely night in Minor Injuries"

About: University Hospital (Coventry)

Had a small shard of glass wedged under my fingernail. Everybody who dealt with me was genuinely lovely and all made me feel completely at ease the whole time. The only wait I had all night that was longer than an hour was waiting for the plastic surgeon to complete an actually important surgery before dealing with my pathetically minor issue. The assistant? Was really helpful when I nearly passed out from having local aneasthetic injected, bringing me cups of water etc. And everyone was very good humoured. The plastic surgeon let me know exactly what was happening all the time and had some decent quality chat

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Responses

Response from University Hospital (Coventry) 2 years ago
University Hospital (Coventry)

Submitted on 06/10/2022 at 14:39
Published on nhs.uk on 07/10/2022 at 10:06

Hello Matthew, I'm pleased to read about your experience at University Hospital, Coventry. Thank you for your kind words. If you would like to give a special thanks to an individual or team who went above and beyond with your care, consider nominating them for our World Class Colleague awards by following this link: https://www.uhcw.nhs.uk/world-class-colleague-nomination/. We appreciate all comments, both positive and negative, as it means we can better understand what is important to our patients and continually improve. Communications Team University Hospitals Coventry and Warwickshire (UHCW) NHS Trust Telephone: 0800 028 4203

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