Care Opinion

Unbelievable care

Posted By Niamhh1

"Unbelievable care"

About: Lurgan Hospital / Ward 2

(as a staff member posting for a patient/service user),

The care in Lurgan hospital is unbelievable, all of the staff are very caring and sympathetic. They are always very reassuring and great at coping with any problems. They have made me feel very comfortable and they are always happy to help with anything I ask.

The food is very nice, my appetite isn’t great at the moment but it is nice and don’t see any problems with it, I understand the menus are quite similar which doesn’t leave a lot of option for a different lunch to dinner but I’m glad I like most of the stuff on the menus.

The cleanliness is absolutely great, the cleaners never stop!

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Responses

Response from Louise Currie, Professional Nursing Development Facilitator (Wards 1,2,3 Lurgan Hospital), Adult Community Services Directorate, Southern Health and Social Care Trust 2 years ago
Louise Currie
Professional Nursing Development Facilitator (Wards 1,2,3 Lurgan Hospital), Adult Community Services Directorate,
Southern Health and Social Care Trust

Professional Nursing Development Facilitator Lurgan Hospital ward 1, 2 ,3

Submitted on 03/10/2022 at 17:14
Published on Care Opinion at 17:14

Dear Niamhh1

My name is Louise and I am the Professional Nursing Development Facilitator and Nurse Manager Support in Non Acute Hospitals.

Thank you for taking the time to share you're feedback. I am glad your stay in Lurgan Ward 2 was a positive one and I will share this with all staff.

I hope you are recovering well and wish you a speedy recovery.

Kind regards

Louise

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 2 years ago
Southern Health and Social Care Trust

Submitted on 05/10/2022 at 15:16
Published on Care Opinion at 15:16

Thank you for posting about your experience in Lurgan Hospital we do welcome all feedback to help us improve the service we offer.

I am sorry you were not entirely satisfied with the menu options, patient menus are reviewed regularly and feedback is taken into consideration as part of the review process. I will pass your comments on to the Catering Manager.

I will pass your positive feedback regarding the cleanliness of the ward to the Domestic Services Team.

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