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"Amazing care and experience - gastric pacemaker"

About: Queen Elizabeth University Hospital Glasgow / General surgery (Wards 9a, 9b, 9c & 9d) Queen Elizabeth University Hospital Glasgow / Same Day Admissions Unit

(as a service user),

I was referred to Mr Glen for Gastric Pacemaker surgery and have to say he is one of the nicest consultants I’ve ever met.

Mr Glen and I had a telephone consultation following a referral from another surgeon at NHS Greater Glasgow and Clyde and we agreed that the Gastric Pacemaker was a good path to go down.

I was admitted to Surgical Same Day Unit and from the minute I was admitted the care was amazing, The student nurse was lovely and actually took time to ask how I was feeling (I suspect she saw I was nervous), The nurse kept me up to date throughout the day to when I was taken down to theatres to theatre 1 by a lady called Megan who was so funny and made me feel relaxed and assured me I was under great care.

Dr Pollock was the anaesthetist looking after me. He knew again I was nervous as I admitted it and he was absolutely excellent! Such a friendly guy too. Can’t thank the theatre team enough for all that they did for me and for the friendliness shown.

The amazing care didn’t end there I was transferred to ward 9C following surgery where I stayed for 4 days. The nurses and auxiliaries simply were sensational. The care I was shown and the friendliness of everyone really helped me through a tough time.

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Responses

Response from Cheryl Dunford, Senior Charge Nurse, Recovery and Day Surgery, Gartnavel General Hospital, NHSGGC 2 years ago
Cheryl Dunford
Senior Charge Nurse, Recovery and Day Surgery, Gartnavel General Hospital,
NHSGGC

I manage the Day Surgery unit and all post anaesthetic care within Gartnavel General hospital.

Submitted on 04/10/2022 at 16:46
Published on Care Opinion on 05/10/2022 at 09:13


Thank you so much for this lovely review. I'm glad your experience was so positive and the staff helped relieve your fears. I will make sure the Theatres, Recovery and Same Day Admission team are aware. I hope you are recovering well.

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