Our daughter, aged 12 and autistic, recently spent 3 weeks at the Royal Hospital for Children and Young People in Edinburgh whilst undergoing treatment for complicated appendicitis.
I already submitted another story but in this story, I would like to say our thanks to several staff who deserve a special mention as they went the "extra mile" and /or stood out from the rest of the staff (who were also great!)
1. staff nurse Kayleigh: Kayleigh you have been fantastic with our daughter, and I feel very strongly that you have invested a lot of energy in building up a trusting relationship with our daughter, who told me she enjoyed her chats with you and it really made a huge difference to me, too. You were always so kind and interested .
2.Dr Cecile - most of the doctors were great and patient with our daughter but you stood out by your exceptionally gentle and compassionate manner and huge empathy that you showed us. You have exceptional communication skills!
3. Adam ( the anaesthetist) - you were great speaking to our daughter and had such a warm, kind and compassionate manner and it made a big positive difference.
4. The surgeon who did our daughter's operation (forgot name) - for explaining everything in great detail, drawing a diagram and really taking your time answering my questions late at night and during a long shift, and for not rushing the conversation. Astounding!
"Daughter's hospital stay-complicated appendicitis"
About: Royal Hospital for Children and Young People (Edinburgh) Royal Hospital for Children and Young People (Edinburgh) Edinburgh EH16 4TJ
Posted by Rucki (as ),
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