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"Day Surgery Acad Ward 3d 'Outstanding Care…"

About: London Independent Hospital

I came in for day surgery on 5/11/2022. I was very anxious and nervous to past experiences but very quickly was given plenty of reassurance. I was suprised how well the team was led and how well they all worked together. I would love to leave names and congratulate the team in the excellent care they provided me and others around me I observed. I visit every 6xmonths and I have never felt so relaxed and well looked aftered. We need more people to step forward to recognise outstanding care to this quality. I would like to thanks all individuals who took care of me today. Great work and a massive asset to the service. They didn't make me feel alone I felt very comfortable during my stay and appreciate the help and extra mile they went to for patients aswel as myself. Thank you!

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Responses

Response from London Independent Hospital 2 years ago
London Independent Hospital
Submitted on 10/11/2022 at 10:27
Published on nhs.uk at 14:59


Dear Monni

We take great pleasure in reading your feedback.

As healthcare provider, we understand the importance of making patients feel comfortable and reassured. We are glad to hear that our team did a wonderful job making you feel at ease during your visit.

We appreciate you taking the time to describe your journey with us and are happy you had a successful procedure.

Our team will be delighted to read your kind comments. We will be sure to share your amazing review with them and other members of staff.

Thank you once again and wish you all the best.

Team at The London Independent Hospital

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