Hearing from little monkeys

At Patient Opinion our mission is to make it safe and easy for everyone to share their experiences of health/care services. We want our service to work well for young and old alike.

And just recently we’ve been working to extend our service for both young and not so young (more on the latter in a future blog post!).

For a while we’ve wanted to hear more stories from children and young people, who may have very different views from the adults around them about what makes for a good experience of care.

So we’ve partnered with Monkey Wellbeing, the innovative team dedicated to helping children prepare for hospital or clinic experiences. Together, we’ve produced some new materials and a new route into Care Opinion, just for little monkeys.

As you’d expect we’ve thought carefully about data protection, privacy and safeguarding. We’ve consulted best practice guidance from the BBC and the UK Council for Child Internet Safety, to make sure our policies and procedures are up to scratch.

So now, we’re about to start piloting our new service intensively with four NHS trusts in England and a health board in Scotland. (Of course, you can post a story wherever you are in the UK.)

We think children and young people can help their services get better too, just like adults. We’ll let you know how we get on.