Hello my name is,
Hina
Do you find it difficult to hear your name being called in a busy waiting room, or feel you need extra time, or a helping hand to get to the consulting room for your appointment?
NHS Lanarkshire has designed an Access Support Card for people who may need some help or support when accessing services. The card has been developed in partnership with the communities groups and North and South Lanarkshire Councils.
If you have a disability (this can be hidden or visible), have mobility issues; are Deaf, Deafblind, Blind; have poor eyesight or hearing we would encourage you to carry a card to show to staff when accessing public services. Please show your card to staff when you arrive so that they can make the necessary arrangements to ensure you are supported appropriately during your attendance.
There is also an “In Case of an Emergency” section should we need to contact someone for you. Please put your preferred contact on the back of the card.
It is the same size as a bank / credit card and fits easily into a wallet, purse or bus pass holder. It has a cut off (rounded) corner for easy use by people with a visual impairment.
If you, or someone you know could benefit from having an Access Support Card please ask a member of staff for one. Cards will be widely available from National Health Service and Council Service premises throughout Lanarkshire; alternatively you can request one through the NHS Lanarkshire General Enquiry Line on Tel No: 0300 3030 243 or e-mail info@lanarkshire.scot.nhs.uk
If you have an experience about NHS Lanarkshire that you would like to share please speak to a member of staff, respond on Patient Opinion, or visit the “Your Feedback” Section of the NHS Lanarkshire website to see the other ways to get in touch www.nhslanarkshire.org.uk
We are listening-Access Card
We are listening-Access Card https://www.careopinion.org.uk/resources/blog-resources/23-images/388cab8b0f674e149946331bceb830be.png Care Opinion 0114 281 6256 https://www.careopinion.org.uk /content/uk/logos/co-header-logo-2020-default.pngUpdate from NHS Lanarkshire
Posted by Hina Sheikh, Equality and Diversity Manager, Organisational Development, Law House, NHS Lanarkshire, on
About: NHS Lanarkshire
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