Dear Colleague
The Trust has now reached 300 service user stories submitted using Care Opinion!
There are very many stories that showcase the great care delivered by our staff.
Additionally, there are nuggets of learning coming through our stories - many of which have been actively responded to with resulting positive change.
Please continue to promote the use of Care Opinion as a user feedback platform in your area.
It is so important for our hardworking staff to hear the appreciation shared by our service users for their excellent performance and compassionate care.
There is great added value in taking the learning for improvement arising through patient stories.
Best wishes
Conor
South Eastern Trust passes 300 stories mark
South Eastern Trust passes 300 stories mark https://patientopinion.blob.core.windows.net/profile-pictures/1caa0620-c50a-4988-9ec3-e96e235a3d8f.jpeg Care Opinion 0114 281 6256 https://www.careopinion.org.uk /content/uk/logos/co-header-logo-2020-default.pngUpdate from South Eastern Health and Social Care Trust
Posted by Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust, on
Thanks for your feedback.
Response from Margaret Moorehead, Assistant Director Allied Health Professions, AHP, South Eastern Health and Social Care Trust on 9 Apr 2021 at 17:36
Fantastic to have this resource, where over 300 service user stories have been received. Great learning for teams delivering servies.
Response from Denise Lyons, Governance and Performance Improvement Lead, Adult Services, South Eastern Health & Social Care Trust on 13 Apr 2021 at 16:39
This is excellent news and a credit to Conor Campbell leading this project.