Webinar - How to respond well & demonstrate impact

In this webinar, we looked at what makes a good response; we discussed how best to overcome responders' initial worries and how to feel confident when responding to feedback. From new responders to someone who's been responding for a while, we helped them to think about what people might want from a response; to understand what makes a good response, and how to create impact from feedback and how to think strategically about responding and change.

At the beginning of the session, our attendees expressed how they felt about responding to feedback and overall; they were on the anxiety-nervous-stressed spectrum as you can see on the word cloud below. 

By the end of the session, we felt our attendees gained confidence and more of them will see responding as a 'privilege' onwards.

Here is a recording of the session to watch back and share with colleagues:

You can also download the slides:

How to respond Sep22.pptx 

Forthcoming training and support webinars

To view and sign up for any of our upcoming webinars, please, click below:

Care Opinion Training & Support webinars 2022

We'd love to see you there :)