Toggling between subscriptions
Need to respond to stories about more than one subscription? Then you will need to toggle between them. The good news is that's easy! Watch this short video to see how.
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How to respond to Care Opinion stories
This short bite size video will show you what it looks like to receive an alert to a story on Care Opinion and how to post a response.
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How to respond to stories using picture tiles
Authors sometimes choose to use picture tiles to tell their story. The great news is that as a responder, you can include these picture tiles (and others), in your response! Watch this video for a step-to-step guide on including picture tiles in your responses.
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Creating an invitation link
A great way to personalise your "ask" is to create your very own invitation link. This video is slightly longer than our other bitesized videos, but you can easily fast forward to the section you need, we've listed the times of each topic below.
Invitation links allow you to:
- Begin with a welcome and a "feedback focus" request
- Add the Bear theme to the workflow
- Make sure a specific health/care service is pre-selected
- Add specific tags to new stories
- After a story is told, invite the author to visit your own survey or consultation tool
Fast forward to:
00:55 - Getting started - Create a new invitation link or navigate to an existing link
02:38 - Naming your invitation link
05:55 - Personalise your invitation link by selecting the suggested service(s)/adding a welcome message and/or feedback focus/adding the Bear theme
11:20 - Using your invitation link - downloading your QR code/kiosk mode link/widget link
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