Care Opinion uses the data feeds (called APIs) provided by nhs.uk to sync data between our platforms.
Every hour we request any new stories and responses from nhs.uk. We publish those stories and responses on Care Opinion automatically..
Which stories and responses do we pull from nhs.uk?
We only pull stories from NHS.UK for services we list. So we include feedback about acute, community, mental health, general practice and ambulance trust services. We also include many independent and third sector providers.
We do not currently list dentists.
How does this affect the privacy of story authors?
The information shared between our platforms is restricted to the information which can be read by anyone on NHS.UK. No patient identifiers are shared.