"Accessible information"

About: Altnagelvin Area Hospital / North West Cancer Centre

(as a relative),

Four weeks ago my husband went to the doctors because he found a lump in his neck. He was referred to the hospital for a biopsy. There was a two week wait. Last Wednesday he got a call to go to the hospital. This was quite shocking as he was told he has Hodgkin Lymphoma.

I couldn’t go to the appointment with him as I was having surgery the following Monday myself and so I had to wait at home.

To me we need to know more and have information, more than was given to him.

I needed to know more information to give him, I didn’t want to be the vulnerable one in the situation. Where can I get the information to give to him. As a deaf person I need to give that information to my husband.

So my question really is what can I access, where can I access the same information and how can I access the same information as a hearing person but in a language for me to be able to understand and pass on to my husband?

Video of story in BSL

This is a translation by a BSL translator

https://vimeo.com/819470921

Video of story in ISL

This is a translation by an ISL translator

https://vimeo.com/819470973

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Responses

Response from Celia Diver-Hall, Interim Lead Nurse, Macmillan Nursing Service Manager, North West Cancer Centre, Western Health and Social Care Trust nearly 2 years ago
Celia Diver-Hall
Interim Lead Nurse, Macmillan Nursing Service Manager, North West Cancer Centre,
Western Health and Social Care Trust
Submitted on 29/03/2023 at 11:09
Published on Care Opinion at 12:14


picture of Celia Diver-Hall

Dear Daffodil6

I am Celia Diver-Hall, Macmillan Nursing Service Manager at the North West Cancer Centre

In order for me to gain a better understanding of the information you require and to ensure you receive the correct information please can you contact me directly on: Celia.diver-hall@westerntrust.hscni.net

Many thanks

Celia

Video of response in BSL

This is a translation by a BSL translator

https://vimeo.com/819470893

Video of response in ISL

This is a translation by an ISL translator

https://vimeo.com/819470948

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Response from Dalrene Masson, Project Lead for PCE/ Care Homes, Regional Patient Client Experience team, Public Health Agency nearly 2 years ago
Dalrene Masson
Project Lead for PCE/ Care Homes, Regional Patient Client Experience team,
Public Health Agency
Submitted on 24/04/2023 at 15:23
Published on Care Opinion at 15:25


picture of Dalrene Masson

Thank you for sharing your story in sign language through Sign Video. The PHA has translated the above written response into British Sign Language and Irish Sign Language.

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