I attended my routine yearly Diabetic eye appointment at my local Medical Centre. I am a carer x3 (for my two autistic children and to my husband) which means that my life can be very chaotic at times and that my mental health hasn't been great of late (I had to be signed off work with depression). All of this had resulted in me missing 2 previous diabetic eye check appointments. The first one I forgot, whereas I turned up late to my second appointment (the staff member who ran the clinic had already left).
I explained my situation and mentioned to the staff member at the eye appointment how grateful I am for receiving the reminder letters in the post. Had it not been for the reminder letters I would have missed my yearly eye check.
One of the things that didn't help was that when I tried to ring the phone number on the first reminder letter to reschedule the missed appointment I was unable to leave an answer phone message. I tried 2 times and the same thing happened both times . After this I forgot all about trying again .
As I said above, luckily I was sent another reminder letter and the third time I remembered and turned up to the appointment on time.
"My yearly diabetic eye check"
About: General practices in Lothian General practices in Lothian Edinburgh EH16 4SA Royal Infirmary of Edinburgh at Little France / Diabetic Medicine Royal Infirmary of Edinburgh at Little France Diabetic Medicine EH16 4SA Royal Infirmary of Edinburgh at Little France / Ophthalmology Royal Infirmary of Edinburgh at Little France Ophthalmology EH16 4SA
Posted by Rucki (as ),
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Update posted by Rucki (a service user) 16 months ago
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