Care Opinion

Everyone was very welcoming and friendly

Posted By Julian914

"Everyone was very welcoming and friendly"

About: Asket House

(as a service user),

I was a bit wary due to my illness and wondering whether I was ready to go to Asket House

Everyone was very welcoming and friendly.

Staff were very friendly and polite.

If they had time to help they would.

They deserve a pay raise, in my opinion šŸ˜

All in all the kitchen staff and cleaners went above and beyond as well.

I made a full recovery and I have a few things to do every day now , that's because I was looked after so well at Asket House šŸ 

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Responses

Response from Sam Marshall, Head of Patient Experience, Leeds and York NHS Partnership NHS Foundation Trust 9 months ago
Sam Marshall
Head of Patient Experience,
Leeds and York NHS Partnership NHS Foundation Trust

Submitted on 19/10/2023 at 14:48
Published on Care Opinion at 14:48

picture of Sam Marshall

Dear Julian914

My name is Sam Marshall and I am a Quality & Patient Safety Lead at the Trust.

Thank you so much for taking time to share your experience of Asket House. I am pleased to read that you had such a positive time and felt so well cared for.

It is always encouraging to hear that there has been a positive impact from our services.

I will share your kind words directly with all of the staff at Asket House as it will be great for them to hear how they have made such a difference.

Thank you again for taking the time to share your experiences with us and I wish you all the best for the future.

Kind regards

Sam

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Julian914 (a service user)

Thanks to you and all the staff.

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