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Care Opinion

Everybody is super friendly and nice

Posted By S2H

"Everybody is super friendly and nice"

About: Cancer Services / Radiotherapy

(as the patient),

I have been coming here for about a month and am roughly half way through my treatment.

I think everybody is super friendly and nice - they try to put you at ease. The system works well - only problem has been myself - If I have not drunk enough - I am not a good patient. I did not tell my wife about my diagnosis for a

long time. I was super scared and it was so good to see a friendly face when I came to Radiotherapy to start my treatment. I had known Bob for years and it was a real help having him here to help me through it all. I often sat in the waiting room and didn’t want to go in for the treatment. Therapists Megan and Fiona have been great and made things easier for me.

I know car parking is a problem for lots of folk, but fortunately I don’t have to worry about that - my Dad drops me off and picks me up.

The only improvement I can think of would be to have secure patient wi-fi in the hospital which I know is a big ask, but would mean that people could work if they wanted to whilst they were waiting for their treatment.

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Responses

Response from Damian Parr, Head of Therapeutic Radiography Services, Radiotherapy, NHS Tayside 3 weeks ago
Damian Parr
Head of Therapeutic Radiography Services, Radiotherapy,
NHS Tayside

Submitted on 04/06/2024 at 12:51
Published on Care Opinion at 12:51

Dear S2H, thankyou so much for taking the time to feedback your experience with us and also your lovely comments. My name is Damian, head of therapeutic radiography, it is wonderful to hear that you have found all the staff to be friendly and that the system works well.

We fully understand that coming for radiotherapy treatment can be scary and certainly the unknown of what is going to happen can be really daunting for our patients. I am really glad that you were able to chat with Bob and thankyou so much for highlighting the therapeutic radiographers who helped you through your treatment. I will make sure they receive your kind words as well as the rest of the staff members.

I will pass your comments on regarding the WI-FI, my knowledge is such that I am not sure if this would be possible but I will pass on the request to someone who does.

Once again thankyou and we wish you well for the future.

Kind regards

Damian

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